Electronic repairs are unpredictable. Your device may be beyond repair or may be permanently damaged during repair and
rendered useless. Circuit board components deteriorate over time and can fail without warning especially on liquid damage
devices where components can short circuit, oxidize, corrode and rust over time.
Repairs on devices with glued-on screens such as iPads involve prying the screen to access internal components. Screens are
very delicate and can crack or break during the prying process. We are highly experienced and the risk of screen breaking is
minimal, but glass can break and risks do exist.
Touch id / Face id on apple devices may fail during repair and deemed unusable. Although this is not common, it can happen
depending on the device condition.
Integrated GPU on laptops and AIO computers can fail without warning especially on older devices such as 2011
Macbooks/iMacs. HP, Dell, Toshiba, and other devices with known GPU problems of any year make and model.
While we try to be as thorough as possible with all estimates, we do not guarantee that our estimate is all-inclusive and final.
Often, it is very difficult or impossible to identify every problem affecting a device until some work is performed. Our estimates may
evolve or change during the course of servicing your device. If our technicians need to update the estimate, we will let you know
as soon as possible we continue the service. All changes MUST be approved by you before we move on with any work. Our initial
estimate will always remain valid within the scope of the services it was originally attached to, though we may advise you that the
original service may have become unnecessary or unlikely to resolve the issue.
Limited Shop Warranty
We offer a 60 day warranty on all repairs. If for any reason an issue from the original work order recurs within 60 days, we will
perform the service again at no extra charge. All parts used to service your device is also guaranteed for 60 days from the date of
the service. The guarantee does not cover issues that may develop within the guarantee period that are not related to services
performed or to the original issue or symptom diagnosed and repaired.
We do not offer warranties or guarantees, explicit or implicit, on any of the following:
Any service using parts not purchased through NorthridgeFix
Any software issues, including virus removal, Operating system installation
New symptoms/issues not directly tied to the original service within the 60 day guarantee period
Installing new hardware or modifying existing hardware in the 60 day guarantee period voids the NorthridgeFix
Limited Shop Warranty
Recurrence of original symptoms or issues caused by user error or negligence in the 30 day guarantee period, including but not
limited to physical damage (drops, crushing, exposure to temperature extremes), liquid damage (spills on and liquid immersion of
the device), electrical damage (improper grounding, contact with poorly performing or damaged electrical networks), and damage
caused through installation or use of harmful software components (viruses, malware, spyware), voids the NorthridgeFix Limited
NOTE: If your device is physically tampered with or damaged within the warranty period, the NorthridgeFix Limited Warranty is
void. This includes but is not limited to cracked screens, dents to the casing, internal damage not present at time of original
repair, attempts to open or modify the device, using non original charging cables to charge your device, or any other action,
accidental or intentional, that could cause our repair to fail.
Some services performed by NorthridgeFix may void your manufacturer’s warranty. By accepting service from NorthridgeFix, you
understand and agree that we are not held liable for voiding your device manufacturers warranty.
No refunds. If your device malfunctions or fails within 60 days from the time that you received the device, we will perform the
repair again at no extra cost to you. The issue must be related to the original work order. If the issue is unrelated, you will be
notified about repair cost before we move forward with the repair. No refunds are issued before we attempt the repair again so we
can verify the validity of the claim. Refunds are only issued if we are not able to fix your device minus the repair attempt fee and
return shipping. See repair attempt fee section of our terms for more details.. If your device qualifies for the warranty repair, you
are responsible for shipping the device back to us and we will cover return shipping.